About MICM Point Cook

MICM Point Cook is a division of MICM Property, a leader in Melbourne property services.

Established in 1993, MICM Property has a solid reputation for achieving outstanding results. Our network of six, non-franchised offices, offers a true one-stop-shop for all your property needs. Our divisions include:

MICM Point Cook
MICM Sales
MICM Property Management
MICM Rentals
MICM Corporate Apartments
MICM Owners Corporation Management
MICM Building Services and Insurance

The success of MICM Property is based on providing service through four simple principles:

• Having the best management and operational systems
• Effective and regular communication with our clients
• A customer focused team with the specialised skills for the tasks required
  Specialising in property services
• MICM Property’s commitment to exceptional service, innovative marketing, and industry leadership has played an integral role in its rapid growth. The company now employs a team of over 100 staff whose talent, enthusiasm and integrity are at the core of its business success.

MICM Property – A Quality Endorsed Company
MICM Property has obtained certification of ISO 9001:2000. Certification involves independent expert auditors assessing the organisation’s systems and operations to ensure that MICM Property meets the internationally recognised ISO (International Standards Organisation) requirements.

ISO in simple terms, according to the Director, Keith Bayliss, ‘is the international language of quality business management. Customer satisfaction is important to our business. Quality management aims at ensuring that customers’ needs are understood and met. Achieving accreditation helps the company to attain better productivity and efficiency leading to improved service performance and customer satisfaction. The certified management system provides for continual service improvement with all our staff involved in the process’, he says.

The end result, we are an internationally renowned certified company with a quality management system in place to meet our clients’ needs and exceed their expectations.

Read more about living the Poink Cook lifestyle.